Restorative Gloucestershire Privacy Notice

This page explains how Restorative Gloucestershire obtains, uses and holds information about you.

What we do

Restorative Gloucestershire is a service operating within Gloucestershire Constabulary. Restorative Gloucestershire has been commissioned by Gloucestershire’s Police & Crime Commissioner to provide Restorative services across Gloucestershire for individuals impacted by crime, anti-social behaviour and community conflict. 

We work with all people affected by crime (harmers and harmed) and individuals such as neighbours where there is conflict. We use future focused Restorative Justice principles with the aim of enabling people to move forward with their lives.

We collect and process your personal information in order to provide our services to you. This includes:

  • Making initial contact with you so that we can tell you more about our Restorative services. This enables you to make an informed decision as to whether you wish to take part, and enables us to assess with you whether your need can be met.
  • Delivering a Restorative intervention that has been entered into voluntarily by all parties
  • Using your anonymised case information for training, awareness, monitoring, and service development.

The personal information we collect and use

We only obtain, use and retain the information we need to provide our services.

We also obtain and use special category information where it is relevant for delivering a safe and appropriate service. This requires more protection to keep it safe. This is often information you would not want to be widely known and is very personal to you. For example; gender identity, sexual orientation, physical or mental health, religion, criminal history, ethnicity, etc.

The law we use to process your personal information

Statutory legislation

The main legislation that provides us with the statutory basis to deliver our services is: 

  • The Crime & Disorder Act 1998 – enforcement, community safety, licensing, etc.

The General Data Protection Regulations /Data Protection Act conditions we meet

The conditions that we use to process your personal information are: 

General Data Protection Regulation (GDPR) 2018:

Article 6 – Lawfulness of Processing:

  1. the data subject has given consent to the processing of his or her personal data for one or more specific purposes
  2. processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract
  3. processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Special category personal information

We use these conditions to process your special category personal information:

Article 9 – Special Categories of Personal Data

  1. the data subject has given explicit consent to the processing of those personal data for one or more specified purposes. 

How to withdraw your consent

Where you have been asked to provide your consent to processing your personal data, you can withdraw it at any time. To withdraw your consent, contact or talk to the Restorative Gloucestershire team: 01452 754542

Who might we share your information with

Your information will not be disclosed to any other organisations, except where we are required and allowed to by law or where you have consented for us to do so. 

We may seek your consent to share your information if we are able to support you by signposting or referring you to other services which we believe may be of benefit to you. This will be clearly communicated to you. We will only share your details with these organisations if we have your consent. We will not share your information otherwise.

Where it is relevant to do so and is appropriate in order to deliver a safe and suitable restorative intervention, we may share your personal information with other organisations such as:

  • Referring organisation
  • National Probation Service and Prison Services
  • Housing associations
  • Advocacy services
  • Other Gloucestershire Constabulary departments
  • Local authorities
  • Support and advice services

How long we keep information about you

We will keep your information for 6 years from the date your case is closed in accordance with our Retention and Destruction Schedule.